Yesterday night I binge watched ‘The Railway Men’ on Netflix. It was refreshing to see an inspiring portrayal of how people stepped up and answered to their call of duty in the darkest hour of need. It is mostly the Army and other times the Doctors, Spies, Police or Sportsmen whose tales are fittingly glorified. Other professions seldom get the opportunity to showcase the pure tenets of human character such as bravery and nationalism.
I work as a consultant in a software company. I wondered throughout the night, how my job does not provide any opportunity for a movie to be made on our professionalism. One occasion could be how the giant IT companies were arm-twisted into abruptly pivoting into a work-from-home-only model during the Covid lockdown and how they managed to do it. However, it may not be interesting enough to inspire people from other fields of life.
Our professionalism is also reflected in some degrees on occasions when our heads are on the line, such as at times of a major delivery. But that too is more due to fear of consequences if things go wrong, than the passion to do things right. And of course the seriousness and responsibility is almost always directly proportional to one’s seniority.
For most of my folks, the only major motivation to work hard is limited to impressing upon your client and supervisors so that you can gain financially with the next promotion, on-site or appraisal. People who do not have these three in near sight, tend to half heartedly follow orders and do the bare minimum required to survive in the company. The sense of accountability and ownership comes only when it is attached with financial gains. The reasons for such an attitude are:
- The constant feeling of being underpaid. Most of us live with a lingering guilt that our package is way less than the friend who recently switched or moved to Australia.
- A strongly conditioned mind that feels that your manager’s default setting is being mean to you and that his or her primary skill is to make you slog while they enjoy all the respect and comforts.
- Concepts such as work-life balance are so misinterpreted and trivialized that people start to hide their innate unprofessionalism behind such arguments.
- The sense of pride attached with IT at the start of this century has vanished almost completely.
- No sense of loyalty or thankfulness towards the company, which is mostly due to the first point and sometimes aggravated due to the second.
- A low ‘Hardwork-to-Reward’ ratio as the hard worker tends to get more work assigned to him/her. Also the rewards that the hard worker gets tends to follow the law of diminishing returns.
I am not sure what the solution is. This needs an unemotional and wider thought by experts and leaders of the industry. However I can think of one soft skill that can help to a large degree. A skill that somehow got lost with our parents generation. It is considering work as worship. I am sure just reading this phrase might have felt so old-school and regressive to most of us. Maybe because in our minds, we have categorized such principles as utopian and impractical in today’s times. However, there is a reason why we all saw such sign-boards displayed in offices and workshops in earlier times. People then were taught to respect their job, however miniscule or unimportant one felt it was.
Today however, one who talks about such tall principles is taken down ruthlessly as was seen in the recent case with Mr. Narayan Murthy, by an overwhelming battery of I-know-it-all but disconnected-with-reality content creators who proclaim to be the voice of the youth.
I hope my software engineer community course corrects soon and one day, even though there may be no movies made, we will be happy and satisfied while answering our call of duty.